In 1982, the company pioneered segmentation in the lodging industry and the company grew quickly in the 80s and 90s.In 1992, Choice Hotels became the largest franchise hotel chain in the world.Tagged as: choice hotels corporate, choice hotels corporate address, choice hotels corporate office, choice hotels corporate office phone number, choice hotels customer complaint desk, Choice Hotels customer complaints, choice hotels headquarters, choice hotels main office Several times, I have taken advantage of the Privilege of getting a free night for 2 stays. I stayed here about 3 years ago and decided to stay again for the holidays. In the morning I went down to the buffet that was provided.However, the most recent time, I did not get the reward and called customer service. The parking lot was dark at night time needs more light. The pictures on Yelp do not match what was provided today. No fresh fruit, cold food, no coffee, no varity of cereal, bacon soaked in grease and no waffles. I should have paid $10 more dollars for a much cleaner room.Choice Hotels started out in 1939 in Maryland under the name Quality Courts United, a group of 7 motel owners.The name was changed in 1969 to Quality Motels and again in 1972 to Quality Inns.HE was actually able to make contact with a manager while my boss and I were given the run around, and he came back onto the line to inform me that $20 had been taken from each room and that the manager was going to stand by that.His platitudes were insincere as was his apology for the poor experiences that we had, as well as the apology (which I can’t help but find insincere) from the manager at the Eugene Comfort Inn.
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I was placed on hold with sarcastic tone after being told that all managers were in a meeting, but that she would try to pull one for me to speak to.
I will never stay there again, nor will I recommend this place to anyone, and I am going to report it to the BBB. I watched you on Undercover Boss you seem like a very genuine and heart filled family guy. Thank you for listening, Alicia Reply Took numerous photos of my room. This was not the first time he has stayed at this establishment but it is most definitely the last.